Terms & Conditions
Warranty Terms and Conditions
Airius Air Solutions Pty Ltd is the exclusive authorised distributor of Airius Fans, manufactured by Airius LLC,
based in the United States. As such, Airius Air Solutions operates as an agent and does not provide an
independent warranty. Instead, all fan products are warranted under Airius LLC’s manufacturer’s warranty,
which offers a three (3) year warranty period from the date of purchase, subject to the terms outlined below.
1. Manufacturer’s Warranty Coverage
The warranty covers defects in materials and workmanship under normal use for a period of three (3) years
from the original delivery date. Any claims beyond this period are not covered under warranty.
2. Warranty Claim Process
All warranty claims must be submitted using the official Airius Air Solutions Warranty Claim Form. Claims
will not be assessed unless the completed form is returned with relevant purchase documentation and photos
of the unit in question. The claim must then be reviewed and approved by both Airius Air Solutions Pty Ltd
and Airius LLC before any remedy is applied.
3. Warranty Remedies
If a fault is confirmed and accepted under warranty, Airius LLC may, at its discretion, repair or replace the
unit. Shipping costs to and from Airius Air Solutions’ nominated facility are the responsibility of the claimant
unless otherwise approved.
4. Exclusions
The manufacturer’s warranty does not cover damage or faults arising from:
– Improper installation or handling
– Corrosive or chemically aggressive environments
– Water ingress or exposure to extreme weather
– Electrical surges or misuse
– Failure to follow manufacturer installation or operation guidelines
– Modifications or repairs carried out by unauthorised persons
5. Legal Jurisdiction
This manufacturer’s warranty is offered in accordance with Australian Consumer Law. Where applicable, the
terms will also be governed by and interpreted in accordance with the laws of New South Wales, Australia.
6. Warranty for GS630EC Emerald Series Fans (Australian Manufactured)
Airius Air Solutions Pty Ltd provides a direct three (3) year warranty for the GS630EC Emerald series fans,
which are manufactured in Australia. This warranty mirrors the standard manufacturer warranty terms in
sections 1 to 5, with the exception that all claims for the GS630EC Emerald models are to be made directly to
Airius Air Solutions Pty Ltd.
Warranty claims for GS630EC Emerald series fans must:
– Be lodged using the Airius Warranty Claim Form
– Include proof of purchase and photographic evidence of the issue
– Be submitted within the three (3) year period from delivery
Airius Air Solutions Pty Ltd will assess the claim and determine whether to repair or replace the product.
Freight charges for returns and dispatches may apply unless otherwise approved. All standard exclusions as
outlined in section 4 also apply to these products.
